1. The purpose of this policy

Each time a user visits this site, the analytics software provided by a third party generates a user analysis cookie. This cookie tells us if you have visited this site before. The browser communicates if this cookie exists, and if not, one is generated. This allows monitoring of unique users who visit the site and how often they do so.

This cookie cannot be used to identify individuals, they are only used for statistical purposes.

2. Who are we?

Below you will also find our identification data:




Bucharest, 124-126 Basarabia Bvd, 3rd Floor, Ap. 16, District 2, Romania

Trade register number:


Unique identification code:





If you have any doubts, observations or complaints about us or the personal data we process for you and how we ensure the confidentiality of this data, you can always send us an e-mail at the above address or at the address indicated in the […] section

3. Copyright

The company as author, owner, administrator of the site and its subdomains or affiliated sites such as (hereinafter referred to individually as “Site” and collectively as “Sites” “)”, collects and processes personal data belonging to persons accessing the Site, in accordance with the legal provisions on the processing of personal data and the free movement of such data. Through this policy, we tell you what information we collect about you as a user of the Site (hereinafter referred to as “the User”), how we use (process) it, and the options you have regarding this data.

This Policy applies to all devices used to access the website, such as, but not limited to, smartphone and tablet devices, laptops, smartwatches, and any other device with an Internet connection that allows remote access to the Site. The Company owns all copyrights on all content that the Company posts on the site, the persons accessing the Site having no rights over the content, including, without limitation, reproduction, copying, distribution, modification, etc.

If you do not agree with the terms and conditions related to their use (set forth in this document in terms of personal data protection, but also in other documents on the website in terms of confidential information, etc. ), please do not use the or

4. Changes to this policy

This policy became applicable at Company level on the date indicated at the top of this website. To the extent we deem necessary, this policy may be subject to occasional changes. When we make changes, the updated policy will be published on this page, also indicating the date from which it became applicable. In such a case, it will be up to the Company if it notifies the people about these changes in a way other than the simple display on the website, as well as the way it will be performed (e-mail, pop-up, slide bar, announcement, etc.).

We encourage you to check for updates and changes to this policy by checking this date when accessing our sites and mobile applications. We will notify you of any changes to this policy that could significantly affect the way we use or disclose your personal information before the change becomes effective through a message on this site, when possible.

5. Links to other sites

The site is part of an ensemble that also includes the pages on social networks, Facebook:, Linkedin:, Youtube Even if we use these platforms to get in touch with you and present you with useful information or offer you the opportunity to place an order for a product or service, they are governed by their own privacy policy, which we encourage you to read here: Facebook , Linkedin , Youtube , WhatsApp .

On the Site or on the pages of the social networks mentioned above, there may be links to other sites over which the Company has no control, the respective links not being an indication of interdependence / connectivity with the respective entities. If you visit one of these websites, we recommend that you familiarize yourself with the rules of use of that website, the privacy and data processing policy, as well as the security standards used. The company is not responsible for the expressions and procedures used by the operators of these websites, you are being solely responsible for the transmission of personal data on these sites.

6. The conduct of the Users

By accessing the Site you agree to comply with the legal rules in force in Romania when using this Site, to act invariably in accordance with good morals and those rules and not to destroy in any way the reputation and rights of the Company or other users.

7. Liability

All risks that could affect you after using this Site are entirely your responsibility and the Company is not responsible for them. All disputes arising in connection with the use of the Site will be resolved by the competent material and territorial court in Romania.

You are also responsible for any comments, reviews or messages transmitted through the Site or on the pages of related social networks and which could affect other people or the Company. Although we constantly strive to delete or delete these messages or comments, we may not be able to act promptly on all of the issues reported due to the short time. In case there will be claims from the Company or third parties regarding the posted content, we reserve the right to fully recover the damage from you.

8. Information about the processing of personal data

8.1 To whom does this policy apply?

According to the legislation, as a User of the Site you are a beneficiary of our services (including by purchasing physical products). Whether you do it in person, through a representative or if you are the contact person of a company or the person in a relationship of any kind with our Company, you are a “target person”, i.e. an identified or identifiable natural person.

In order to be completely transparent regarding data processing and to allow you to easily exercise your rights at any time, we have implemented measures to facilitate communication between us, the data controller and you, as the data subject.

8.2 Compliance with legal regulations regarding the protection of personal data

In the course of its current activity, the Company processes certain personal data regarding its customers, users and employees and assumes the role of personal data controller in connection with the processing of these personal data.

When processing personal data, the Company operates in accordance with legal regulations, in particular (EU) 2016/679 Regulation of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (hereinafter referred to as the “General Data Protection Regulation” or “GDPR / RGDP”).

In accordance with the above provisions on the protection of individuals with regard to the processing of personal data and the free movement of such data, the Company processes and manages personal data for the purposes listed below, having implemented technical, organizational and online security solutions with legal regulations.

During the use of the Site, the Company takes all necessary steps to maintain the confidentiality of personal data transmitted by Users through the Site, both directly and indirectly.

This policy describes how the Company and its affiliates collect and use the personal data of users / employees in order to provide the products and services offered.

Examples of operations that fall here include, but are not limited to, the following:

  • customer support which involves requesting information or submitting complaints, after-sales activities, including customer service, informing users / customers about the evaluation of services offered (feedback);
  • carrying out the contests organized by the Company through the Site or social networks;
  • delivery of won prizes or ordered products;
  • information about real estate investing, services, accounts, programs, contests and raffles;
  • presentation of special offers, personalized promotions, advertising messages, promotion of products and events, loyalty programs or other marketing purposes;
  • maintaining, improving and analyzing the websites, products and services we offer;
  • maintaining adequate records for internal administrative purposes, maintaining the functionality of our websites and maintaining their relevance to customer needs;
  • providing information on marketed products;
  • providing important product safety information;
  • for activities specific to the human resources department, in case you are interested in being part of our team and you have sent a CV to the Human Resources department through the Site, in the dedicated section or you have been redirected to the contact page;
  • to respond to requests received on the contact address of the Company or in the dedicated section on the Site;

Personal data will be kept for as long as necessary for the purposes mentioned above or, where appropriate, in accordance with legal provisions (such as, for example, in the case of competitions).

8.3 The personal data operator. Who we are?

As you have seen or will see, we request certain personal data depending on the stage you are in on the Site. In terms of personal data, we are a personal data controller. In this capacity, we have a number of obligations, including informing you about the data we process, how we do it, what rights you have and how you can exercise these rights.

Below you will also find our identification data:




Bucharest, 124-126 Basarabia Bvd, 3rd Floor, Ap. 16, District 2, Romania

Trade register number:


Unique identification code





To the extent that you have any questions, observations or complaints about us or the personal data we process for you, you can always send us an e-mail at the above address.

8.4 What information do we collect?

Personal data or personal information means any kind of information about an individual that can help identify that person. Here we do not include those data where the identity was removed (anonymized data).

Depending on the products, services or functionalities you want to benefit from, we will have to process certain personal data, which, in general, will be the following (this list is indicative and will be, where appropriate, detailed):


Data included

Identification data

name, surname, company name, trade registration number, unique identification code, username or similar identifier, marital status, position, date of birth, gender, language in which you want to interact with us, country and so on


billing address, delivery address, e-mail address, telephone number

Financial data

information regarding payments or those regarding the bank card / account, information about acquisitions

Trading data

details regarding the payments from and to you and other details regarding the products and services you have purchased from us

Technical data

IP address (internet protocol), login data, browser type and version, location and time zone settings, browser plug-ins and their versions, operating system, operating platform and other technologies on the devices you use to access this Site

Profile data

username, password, orders made by you, your interests and preferences, feedback provided, survey responses

Usage data

Information on how you use our Site, products and services

Marketing & communication data

Your preferences to receive marketing materials from us and our third parties and your preferred methods of communication

Biometric data

Photo-video images from the events you participate in (ie masterclasses, workshops, webinars, live on social networks, conferences, seminars, other events) or when you give us testimonials on photo-video support.

We also collect, use and share Aggregate Data for any purpose, such as statistical or demographic data. Aggregate data may be derived from your personal data but are not considered personal data within the meaning of the law as this information does not directly or indirectly reveal your identity.

For example, we may aggregate your Usage Data to calculate the percentage of users who access a site’s specific functionality. However, if we combine or correlate the Aggregate Data with your personal data so that we can identify you directly or indirectly, we will treat the resulting combined data as personal data that will be used as described in this document.

We do NOT collect any Special Categories of Personal Data about you (this includes details about racial or ethnic origin, political opinions, religion or philosophical beliefs or trade union membership and the processing of genetic data, biometric data for your unique identification, health data or data on sexual life or sexual orientation). We also do not collect information about criminal convictions and crimes.

You will see that as you use our Site, we collect information about you and the services you use.

The information we collect falls into three different categories:



Direct interaction (information we collect from you)

You will be able to provide us with data about you directly (such as Identification Data, Contact Data and Financial Data) by filling in the existing fields on the Site or by mail, email, telephone or any other method we provide. This includes the personal data you provide us when:

  • do you want to buy / benefit from one of our products or services;
  • create an account with us on the Site;
  • subscribe to our services or publications (including newsletters);
  • request promotional & marketing materials;
  • enter a contest or promotion, complete a questionnaire, etc .;
  • participate in one of our events, including webinars;
  • give us feedback etc.

Automatic technologies or interactions

As you use our Site, we will be able to automatically collect Technical Data about the equipment you use, how you browse and different patterns. We will collect this information by using cookies, server logs and other similar technologies. Please read our cookie policy for further details here .

Third parties or publicly available information

We may receive personal data about you from various third parties (or public sources), such as:

  • Technical data from the following third parties:
    • analytics providers (such as Google);
    • advertising networks;
    • search information providers;
  • Contact data, financial data and trading data from technical, payment or delivery service providers;
  • Identification data and Contact data from brokers / intermediaries or data aggregators;
  • Identification data and contact data from public sources (such as the Trade Register, ANAF, etc.).

8.4.1 The information you provide us

As a customer (user who has purchased a product or service from the Site) – some information we collect is provided by you when you use our services, purchase one of the products, subscribe to the newsletter or get in touch with us on the pages of social networks, via WhatsApp, e-mail or other way of connection. This may include your first and last name, username, password, email address, mailing address, telephone number, date of birth, and any other information provided / requested by us. Any information provided by you will be taken into account and you agree to this that your personal data may be used by the Company for the purposes stated below.

For these situations, the following examples of personal data will be considered:

  • your name and surname,
  • place of residence,
  • Email Address,
  • date of birth,
  • phone number,
  • payment details,
  • where applicable, appropriate information about the order placed and
  • photo-video images when participating in offline or online events.

In this case, your personal data are processed in accordance with the terms & conditions found on the Site and on the pages of the related social networks. If you choose not to provide us with the data, we will not be able to complete your order, respond to your requests, register for contests and promotions or allow you to enjoy the entire customer experience.

Customers’ personal data are processed for the following purposes:

  • in order to facilitate the management of the respective client’s orders;
  • marketing (for example, as part of the Company’s marketing campaigns, to provide information about new products, to deliver the Company’s commercial communications or to provide notifications of awards and other customer benefits);
  • monitoring customer satisfaction.

In the case of contests organized on the Site or through the pages on social networks, personal data are processed in order to hand out the prizes to the winners of a contest. Personal data can be used to send you information about products, services, events, etc. which we offer and host, provided that you tick the box corresponding to this option in the registration form for the Loyalty Program or contest (promotion) or have sent such data for one of the purposes mentioned above.

As a user – when you use the contact address, the corresponding WhatsApp number, write to us on one of the pages related to social networks or send us a request through the dedicated section of the Site through which you request certain information about the Company, you want to notify us certain aspects etc. In order to be able to reply to the sent messages, the Company must process the sent data.

Atention! Any information and personal data that you transmit in any way or another to the Company falls under your sole responsibility, you being solely responsible for the accuracy of the information and data transmitted to the Company.

8.4.2 The information we automatically collect using technology

Some information is automatically collected by us, including when you access our websites or otherwise use our services. This information includes:

  • Shopping Information – we may collect information about your transactions on the Site, including what products you purchase, how often you access them, if you have purchased other products, as well as any rewards or promotions associated with shopping.
  • Device information and general usage – we may collect information about your browser or device. This information may include the type of device you are using, the operating system, the browser, the Internet service provider, your domain name, the Internet Protocol (IP) address, the device and mobile ad identifiers, the sent to the Site, the web pages you view (including the date and time you viewed them), the services or functionality you access or use (including the date and time you accessed or used them), and the subject of the announcements you make. click or view them. To collect this information, we use cookies, web beacons and / or similar technologies. The purpose of processing this data is their use by the Company to compile statistics, by using Aggregate Data, which analyzes the use of the site and to personalize advertising to Users, to the extent that they have agreed to this.

8.4.3 Statistical data & anonymous data

The company may use statistical data or anonymous data resulting from processing for the following purposes:

  • preparation of reports / analyzes;
  • collecting information for own purposes;
  • publishing, promoting, offering the services offered by the Company

8.4.4 Communication data. Cookies policy & other tracking technologies.

This section on cookies explains how and why cookies, web beacons, pixels, gifs, and other similar technologies (collectively, “Cookies and other tracking technologies”) may be stored and accessed from your device when you use or visit the Site. What are cookies & other tracking technologies?

A “cookie” is a small text file of information that can be stored on your computer or mobile devices with Internet access (smartphone, tablet or other devices that allow you to connect to the Internet and access a web instance) when you access the Internet. The cookie is installed by the request issued by a web server to a browser (e.g. Internet Explorer, Chrome) and can not access the information on the user’s computer / mobile device We mention that this technology does not contain software, viruses or spyware.

The other tracking technologies work similarly to cookies and place small data files on your devices or monitor your activity on the Site to allow us to collect information about how you use the Site. This allows the Site to recognize your device from other users of the Sites. The information provided below about cookies also applies to these other tracking technologies. You can find more information at and What do we use cookies for?

Use of cookies – We use cookies and other tracking technologies to make the Site easier to use and to better adapt it to our interests, through our offers, to your interests and needs. Cookies are also used to increase the speed of your future activities and experiences on our site. These refer to your preferences regarding online privacy or relevant advertising. We also use cookies to compile anonymous, cumulative statistics that allow us to understand how people use the Site and to help us improve its structure and content, excluding the user’s personal identification. What types of cookies do we use?

The company uses two types of cookies: ( ) session cookies and (b) persistent cookies .

Session cookies are used temporarily and remain stored on your device until you log out of the site or close the application (web browser).

Persistent cookies remain in your device either for the period defined in the relevant cookie parameters, or until you delete it. In general, we store cookies and files from other tracking technologies for a maximum period of 30 days.

The cookies we use are included in one or more of the following categories:

  • strictly necessary: These types of cookies are essential for the provision of services specifically requested by visitors to websites. Without them, the websites cannot function and cannot provide the requested services.

A detailed presentation of the strictly necessary cookies of our website is given below:

Name (cookie ID)

The domain that places the cookie

The purpose of the cookie










  • Performance: These cookies collect information about how visitors use a web page, such as which pages are the most popular, which page connection method is most effective, and whether users receive error messages from the pages. of Internet. These cookies allow us to offer users a high quality user experience and also allow us to measure the audience of the website. The information collected by these cookies does not identify users, but only has the role of contributing to improving the way our website works, by transmitting information that allows us to offer a personalized experience in the future.

The information obtained by using cookies can be collected only for the purpose of mediating and performing certain functions of users. This data is encrypted in a way that disables access by unauthorized persons. What are cookies provided by third parties?

In certain situations, our Site uses cookies provided by third parties. Please note that we are not responsible for their processing of personal data and we recommend that you read their privacy and cookie policy.

For example, we include in this category cookies provided by third parties such as YouTube (for playing video content), Facebook (for displaying our fan page, events, etc.), Instagram (for displaying the feed and the ability to interact with the respective posts) etc.

Although not mandatory, if you choose not to accept these cookies, your experience with the Site may be limited (for example, you may not be able to view entire items on a page, such as video content).

A detailed presentation of the strictly necessary cookies of our website is given below:

Name (cookie ID)

The domain that places the cookie

The purpose of the cookie









session What types of similar tracking technologies do we use?

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use that page. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser. In the event that you choose to do so, you may not be able to use the full functionality of the website.

You can learn more about Google Analytics’ privacy policy here .

To disable the Google Analytics option, you can access the following link

We also use the technology provided by Facebook, through Facebook Pixel and Facebook Custom Ads.

Facebook Custom Ads is a set of cookies that track your interactions with our Site, in order to offer you personalized advertising on Facebook where you are a registered user of such a service. Your encrypted email address is also shared by us or our third-party service providers with Facebook for this purpose.

Facebook Pixel is used to track the conversion level of Facebook ads and to target users with Facebook ads based on the actions they take on our site.

This pixel records information about a user’s browser session, which they send to Facebook, along with an anonymous version of their Facebook ID and URL. This allows us to direct our Facebook ads to the audience of people who have visited the site.

Users’ personal data are processed subject to their consent, which is voluntary and provided by the User when he accesses the Site.

Most Internet browsers are initially set to automatically accept cookies. You can change the settings to block cookies or to be notified when cookies are sent to your computer or mobile device (smartphone, tablet). If you cancel the cookies we use, you will no longer receive personalized information when you visit the Site. If you use multiple devices to view and access the Site (eg computer, smartphone, tablet, etc.) you will need to ensure that each browser on each device is set to match your cookie preferences. By accessing “cookie settings” existing in the browsers used by you, you will find indications that will explain how you can change the cookie settings. These settings are usually found in the “options” or in the browser’s “preferences” menu. For more details you can also use the “help” option of your browser.

The browser may allow you to delete all cookies after closing them. However, this option leads to the deletion of permanent cookies that could store your preferences and personalized settings on the websites you visit regularly. However, you can keep the cookies you want, as your browser may allow you to specify which web pages always or never have permission to use cookies.

You can find additional details on how you can delete cookies or how you can manage cookies on different internet browsers by accessing the links below:

9. How do we use the information obtained?

The Company collects this information in order to provide you with the Company’s products and services, to improve the provision of services, as well as to develop new technologies that will help you.

Specifically, we use the information:

  • to be able to deliver the purchased products and services;
  • to send you regular business information;
  • to keep you up to date with our latest news;
  • to improve the safety and security of our users and services;
  • for the assistance offered to the users;
  • for research and development;
  • to allow communications to or between users;
  • in connection with legal proceedings.

The company does not sell or distribute your personal information to third parties for direct marketing purposes of third parties.

9.1 Providing services and providing functions

The company uses the information collected to provide, customize, maintain and improve its products and services. This includes the use of information to:

  • creating and updating your account on the Site;
  • confirmation of your identity and / or the company you represent;
  • allowing access to your account and viewing the status as well as the transactions performed;
  • performing the internal operations necessary for the provision of our services, including troubleshooting software and operational errors, performing data analysis, testing, studying, monitoring and analyzing usage and business trends;
  • activities specific to the human resources department, in case you are interested in being part of our team and you have sent a CV to the Human Resources department through the Site;

9.2 Customer support

The company uses the information provided by you (such as the history in the application or on the Site, comments or reviews left on social platforms or sent by e-mail, payment methods, personal data, etc.) to improve the support service offered to users, such as for:

  • to investigate and solve your problems;
  • monitor and improve the responses received from customer support;

9.3 Research and development

The company is in a continuous process of improving the services and products offered to customers, through continuous research and development, in order to constantly provide quality services and products.

Therefore, your data is very important to us and we will be able to use it for testing, research, analysis and product development. This allows us to improve the safety and security of our services, to develop new functions and products and to facilitate the provision and expansion of our services.

9.4 Messages

The company may use the information used by you to provide you with messages (via the platform, e-mail, WhatsApp or social networks) regarding the status of your account, updates of the Site and social platforms, loyalty, reward, events, newly introduced services or products and the like, when we think you would be interested.

9.5 Legal procedures

We may use the information you provide to us to investigate or resolve disputes, complaints or any existing issues regarding the use of the products or for any other purpose permitted by applicable law. Also, the Company will be able to transmit the information provided in accordance with the requests coming from the jurisdictional bodies that have competence regarding the access to this information, such as criminal investigations, files pending before the courts or in the preliminary procedure, etc.

9.6 Transfer of information obtained

We will not disclose your personal data except for the purposes and to the third parties described below

Third (name)

Purpose (service provided)

Privacy policy


Send newsletter

Free Online Billing (FGO)

Issuing invoices, preparing accounting documents


Customer Relationship Management (CRM)


Personal data may be distributed to any other member company of our group, if we consider that this is in our legitimate interest for internal administrative purposes (eg data storage) or for auditing and monitoring our internal processes.


We may distribute personal data to and / or to companies in our group if they provide us with products and services, such as IT systems.

9.7 Transfer of personal data abroad

We work with a number of partners and service providers that we carefully select to ensure that your data is secure. We consider it important that you are informed about the place where the data you provide us are transferred.

The transfer of personal data to a third country may take place only if the State to which the transfer is intended provides an adequate level of protection.

The transfer of data to a State whose legislation does not provide a level of protection at least equal to that provided by the General Data Protection Regulation is possible only if there are sufficient guarantees regarding the protection of the fundamental rights of data subjects. These guarantees will be established by us through contracts concluded with the providers / service providers to whom the transfer of your personal data will be made.

Some of our service providers may be located outside the European Economic Area (EEA), so the processing of your personal data by them will involve a transfer of data outside the EEA.

Each time we transfer your personal data outside the EEA, we will ensure that there is a similar level of protection through one of the following safeguard mechanisms:

  • we will transfer your personal data to countries where it has been demonstrated by the European Commission that it provides an adequate level of security for personal data. For more details, click here .

  • when we turn to certain service providers, we will be able to use certain models of contracts provided and approved by the European Commission that offer personal data the same protection that they have in Europe. For more details, click here .

  • When we call US suppliers, we will be able to transfer the data if they are part of the EU-US Security Shield which obliges them to provide similar protection conditions for data shared between the EU and the US. For more details, click here .


If the Company will be obliged to provide personal data or is not allowed to do so, only the data necessary to fulfill the strict purpose of the request will be disclosed.

9.8 Providing data to third parties

The company may disclose personal data to third parties. The company provides to the partners only personal data that it has already processed, on which technical and organizational measures for data protection have been established and the other obligations deriving from the General Regulation on data protection have been fulfilled. The Company’s partners have access to personal data only to the extent necessary for the performance of their tasks.

The company does not provide in any case, for a fee, personal data to third parties

Categories of recipients to whom the personal data collected may be disclosed:

  • the contractual partners of the Company (as is the case of the companies with which we are in partnership, but only on the basis of a confidentiality commitment on their part, which guarantees that this data is kept secure and that the provision of this personal information is done according to law in force);
  • service providers who provide the Company with services related to the placement of personal data on the Company’s servers, the management of applications for loyalty programs, the provision of payments for acquisitions from the Company and the evaluation of marketing surveys (e.g. marketing services, payment / banking services or other services), including entities that assist the Company in processing data as proxies, insurers, etc.); The personal data of the Company’s employees are provided to the external accounting firm, which compiles the accounting, fiscal and salary records of the Company;
  • the competent authorities (Prosecutor’s Office, Police, courts and other competent state bodies), based on and within the limits of the legal provisions and as a result of expressly formulated requests, as well as when they are requested in accordance with the applicable legislation.
  • other companies in the same group with the Company, its subsidiaries, and affiliated companies for management and analysis purposes, decision making, and other business purposes. For example, we may share your information with affiliates and affiliates to manage our loyalty or reward programs, process orders and requests, and to expand and promote our product and service offerings.